Archive for November, 2009

Government guide to new training regulations

Posted by phil on 25th November 2009

The Department for Business, Innovation and Skills (BIS) has published guidance for businesses on the new regulations that give employees a legal right to request training.

From April 2011, all employees who have worked for an employer for at least 26 weeks will have the right to request time for training.

This guide covers what is expected of employers and what they must do when they receive a request.

To download the guide go to:
http://www.dius.gov.uk/~/media/publications/T/time-to-train-employer-leaflet

Learning and Skills Group webinars: a success story

Posted by clive on 19th November 2009

Those looking for a good model to follow when it comes to running webinars could do worse than to look in on the series of events run by the Learning and Skills Group (LSG). Although fashioned primarily around the needs of attendees at the Learning Technologies conference, all of the webinars are actually available freely to all comers. They must be doing something right because they’ve been running now for many years and attract audiences in the hundreds. So, what do they do well:

  • The sessions are put together and hosted by Don Taylor, a highly experienced conference chair.
  • Don makes sure none of the speakers get into sales mode.
  • Every session is thoroughly rehearsed.
  • They keep to time.
  • The format is kept really simple, with most interactions occuring through text chat.
  • Participants are actively encouraged to use the text chat facility as a back channel and they take advantage of this energetically.
  • All sessions are recorded and the videos made available to anyone.

All of the partners in Onlignment have presented at LSG webinars. Peek back through the archive and you’ll find Phil Green talking about Building e-learning for classroom trainers and Barry Sampson on Social media behind the firewall – the paranoid organisation. My own webinar, held this morning, on bridging the e-learning skills gap, will be available shortly.

Tandberg Shareholders Hold Out For More From Cisco

Posted by barry on 11th November 2009

We recently reported on the news that Cisco had acquired Tandberg, the Norway based video communication business, but it seems they may decide to drop their bid.

Less than 10% of Tandberg’s shareholders accepted Cisco’s $3 billion offer. Cisco have now extended the deadline to 18th November, but have said that if its offer is not accepted by the required 90% of Tandberg’s shareholders, it will withdraw.

This may just be sabre rattling on both sides, but considering that the current offer is a premium of nearly 40% on the current share price, it’s a remarkable show of confidence by Tandberg’s shareholders.

Cisco CEO John Chambers has expressed confidence that the deal will go through, and has reminded Tandberg’s shareholders that they have already walked away from other deals this year where they couldn’t get the pricing right. Bearing in mind that one of the deals they walked away from was with LifeSize, recently acquired by Logitech, and that Tandberg has a 40% share of the video conferencing market, they may not find it so easy to walk away from this deal.

Logitech buys LifeSize

Posted by barry on 11th November 2009

It was announced today that consumer peripherals maker Logitech has bought LifeSize, a video conferencing business based in Austin, Texas.

Logitech is one of the biggest players in the PC peripherals market, producing a wide range of webcams, headsets and microphones, as well as mice, keyboards, and music and gaming equipment.

This is definitely one to watch. If Logitech employs their consumer knowhow to make video conferencing a more affordable option, it has the potential to turn it into a more mainstream tool. Indeed, in their press release they suggest that it is their intention to make video communication as common as voice only communication.

The full press release can be read here.

Adobe beef up Acrobat Connect Pro

Posted by clive on 9th November 2009

Adobe has announced version 7.5 of their Acrobat Connect Pro Flash-based web conferencing service.

The new version will integrate with any audio conferencing provider, allowing organisations to leverage existing investments. Telephone audio can be recorded along with a web conference and streamed to VoIP-only meeting participants. Advanced integrated audio teleconferencing capabilities include call controls, participant management and synchronised recording.

Increased webinar capacity will enable users to engage up to 80,000 participants in high-impact sessions that can incorporate rich media demonstrations, live and recorded video and interactivity.

Additionally, work is currently underway on the Acrobat Connect Pro Mobile application, which will enable meeting participation from mobile devices. The first devices that Adobe is working to enable are the Apple iPhone and iPod touch. And I thought Apple didn’t support Flash!

Digital learning content does not have to mean CBT

Posted by clive on 3rd November 2009

I am becoming increasingly aware of the the need to make clear a distinction between the broad concept of digital learning content, in all its many varieties, and the much narrower idea of interactive tutorials of the traditional CBT (computer-based training) variety.

In the former category I’d put the following:

  • how-to guides
  • slide shows, with or without narration
  • podcasts
  • videos
  • software demos
  • quizzes
  • polls
  • learning games
  • visual aids

I’d say that every l&d professional should have at least a basic level of competence in the design and development of digital learning content, at least those forms of content most relevant to the learning domain for which they are responsible. This is no more than a natural evolution from their traditional responsibility for the production of PowerPoint slides and handouts which support most classroom events.

What this is not saying is that l&d professionals need to be able to create interactive self-study courses which completely replace their face-to-face predecessors. While some trainers will have the aptitudes and interests which will help them to excel in this area, in most cases this will remain a job for specialists. It is much, much harder to create a set of fully self-contained instructional materials than it is to develop the components – the explanations, the examples, the demonstrations, the practice exercises, the assessments.

Unfortunately, most attempts to train l&d professionals in the design and development of digital learning materials begin and ends with the assumption that the end result will be a self-contained tutorial. Because it is typical to try and achieve this in a couple of days with only a minimal amount of practice, these interventions are very unlikely to lead to any useful level of competence and will most likely only reinforce the idea that this is a job to be put out to full-time instructional designers.

What is much more feasible and much more useful is to concentrate on far simpler forms of content:

  • taking an existing slide show and converting it into a self-contained resource
  • using screen capture software to make a software demo
  • using a simple audio editor to record and edit a podcast
  • creating interactive learning resources (Articulate Engage is great for this)
  • developing a quiz
  • taking publicly-available content such as YouTube videos and topping and tailing them to act as learning resources

The way I see it, the idea of rapid e-learning needs to work at two distinct levels:

  • The use of rapid tools and processes by e-learning professionals to create fully self-contained e-learning courses.
  • The development of simple digital learning components by l&d generalists and subject experts, for use as classroom aids, reference materials and elements in blended solutions.

What’s needed is more training and encouragement to support the latter, rather than a futile attempt to develop advanced levels of instructional design expertise across broad swathes of the l&d profession.

Face-to-face meetings play catch up

Posted by clive on 2nd November 2009

One of the great benefits of using web conferencing as a conference presentation tool is the way that the text chat panel can be used as a back channel to allow participants to share comments, queries, links and so on, while the presentation is taking place. Rather than acting as a distraction, the back channel provides added value to participants.

Increasingly we’re seeing facilities provided to allow participants at face-t0-face conferences to enjoy the same benefits. There’s Twitter of course, but for those without Twitter accounts, or who get tired of entering hash tags to identify the meeting they’re attending, there are new forms of instant chat rooms which allow a back channel to be set up within seconds. I’ve just tried two:

For maximum benefit, as a presenter you should have equal access to the channel, which takes some organising. See Olivia Mitchell’s How to Present While People Are Twittering.

Elluminate’s figures show rapid growth in the virtual classroom

Posted by clive on 2nd November 2009

The latest figures from Elluminate, which specialises in supplying web conferencing solutions to the education market, demonstrate just how significantly this market is growing:

“Bookings for the third quarter of 2009 grew over 60 percent year-to-year, fueled by significant customer renewals and upgrades.”
“Elluminate is experiencing exponential growth in adoption and usage with more than 625 million minutes of live, online instruction served annually.”
“During the third quarter, Elluminate welcomed over 270 new customers.”

So why this sudden flurry of activity? Well, the economy might have something to do with it: “Much of this growth is fueled by the use of Elluminate web conferencing solutions to address tightened operational and travel budgets.”

Expect to see similar growth in the corporate sector.