Top ten webinar best practices

Osterman Research has recently released the results of their research, sponsored by Citrix Online, into best practices for webinars. They make ten recommendations:

  1. Use guest speakers
  2. Hold rehearsals
  3. Promote well in advance
  4. Find out about your audience and adapt to their needs
  5. Send invitations 1 to 2 weeks in advance
  6. Limit to one hour
  7. Leave time for Q&A
  8. Use polls
  9. Conduct product demonstrations (presumably where relevant)
  10. Conduct post-event surveys

You can download the report from Citrix here.

The report makes some simple but important points and provides useful initial guidance. We’ll be building on these ideas and putting our own unique perpsective forward on the topic over the coming months.

About Clive Shepherd

Clive Shepherd has written 206 post in this blog.

Clive is a consultant specialising in the application of technology to learning and business communications. He was previously Director of Training and Creative Services for a multinational corporation and co-founder of a major multimedia development company. For four years he was chair of the eLearning Network.


Related posts:

  1. Increasing use of web conferencing for sales training
  2. Death by webinar – what a way to go
  3. So what exactly is a webinar?
  4. About the “alignment” element of “onlignment”

Comments

  1. Scott Hewitt says:

    The idea of holding a rehearsal is a good one! It is a good opportunity to test all the technology. Rob Hubbard shared a good tip with me a few weeks ago. If you plan to showcase some interesting technology (second life, thinking worlds etc) then post the link before the webinar and get people to download local versions that you can talk them through. Often the webinar software and hardware issues don’t do the virtual worlds justice.

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